Online Theory Exam Policy



  1. Candidates and Supervisors are expected to comply with all policies regarding the conduct of online examinations.

  2. Online examination enrolments will expire 12 months after the original date of purchase.  Extensions of 28 days may be purchased at any time. 

  3. The candidate will undertake the examination without access to any aid (including but not limited to written notes, music scores, musical instruments, recordings, books, internet sites including those found using search engines such as Google, or Artificial Intelligence (AI) tools) beyond those provided by the examination itself during the course of the examination. Blank manuscript paper and pencils are permitted to be used during the exam.

  4. The candidate will undertake the examination without recourse to any other person via any means during the duration of the examination.

  5. The candidate and supervisor are not permitted to take a record of the questions asked in the exam via any means or format.


Examination Conduct – Supervisor Protocol


  1. ​​​​​​The examination must be supervised by an adult 18 years of age or older (Supervisor). A candidate cannot act as their own Supervisor.
  2. The Supervisor must complete an electronic authorisation confirming they assume responsibility for supervising the candidate for the duration of the examination according to the terms of this Online Examination Policy.

  3. The Supervisor must provide their full name and a contact (in the form of either an Australian mobile phone number OR an email address) when completing the electronic authorisation.

  4. The Supervisor must be present for the duration of the examination.

  5. The Supervisor must take all reasonable steps to ensure that the candidate undertaking the examination is the same person who is enrolled for the examination.

  6. The Supervisor must position themselves in the room so that the candidate’s screen may be viewed, and they must not engage in conversation with the candidate once the examination has commenced.

  7. The Supervisor must be prepared to receive a phone call from AMEB to confirm they were supervising the examination and report whether any breach of this Online Examination Policy was observed.


Examination Time


  1. The examination will be timed and will end when the candidate clicks on ‘Submit exam’ to submit the examination answers or when the time allowed expires.

  2. If a candidate once starting their examination is unable to complete it for reasons of illness or external factors (e.g. power blackout), the examination enrolment key will remain current and they will be given the opportunity to complete their examination providing that the Supervisor informs AMEB via email at, or via phone on 1300 725 709 of the problem within one (1) hour of the issue occurring. Depending on the circumstances, this might involve the candidate resuming their examination to complete on the same day, or beginning a new randomly generated examination at a time of their choice.




  1. In the event that a candidate breaches this Online Examination Policy, they will be subject to a review by AMEB, the outcomes of which may include their result being rescinded or registered as a fail.



Grounds for an Appeal


  1. An error in a question or an ambiguity that prevents the question from being answered, sufficient to prejudice the outcome of the examination.

  2. A proven technological error when completing an online examination, including due to device/connection issues on the candidate’s side, or as a result of errors within the AMEB online exam platform. 

    • Note: The candidate is expected to be familiar with the use of the online examining platform through SCORE, ideally achieved by completing at least two (2) practice exams as included with their enrolment. Issues with online examinations resulting from candidate unfamiliarity with the examining platform do not constitute grounds for an appeal.  

  3. Errors in procedure.


First Level Appeal


  1. First Level Appeals are managed through the same website that the enrolment was made. The appeal must be submitted by the enroller within 14 days of receipt of the result.
  2. An examination undergoing a First Level Appeal will be re-marked by an examiner other than the original examiner.

  3. The re-mark may result in the final mark being higher, lower or remaining the same as the original mark.

  4. There is a fee for an appeal and this will be refunded if the appeal is upheld and the re-marking results in a higher mark.


Second Level Appeal


  1. If an appellant is not satisfied with the outcome of the First Level Appeal, a Second Level Appeal may be made. This must be submitted in writing by the enroller, stating the grounds for the appeal.

  2. Appeals must be sent to the AMEB Federal Office at

  3. The appeal will be considered by the Head of Examining. The finding of the Federal Office in a Second Level Appeal is final and may not be further appealed.


This page last updated: 12 June 2024